User Agreement (Terms of Use)

1. Introduction and General Terms: Welcome to CollabJourneys, a platform dedicated to collaborative journeys and group tours. By accessing and using our platform, users acknowledge and agree to abide by these terms, aiming to ensure a safe and enjoyable experience for all participants.

2. Definitions:
CollabJourneys Platform: An online marketplace that facilitates the discovery and booking of group tours, bringing together travelers and partners for collaborative journey experiences. Partner: Tour operators and guides who organize, curate, and list group tours on the CollabJourneys platform. Traveler: Registered users who are seeking to discover, join, or purchase group tours through the platform. Listing: The detailed presentation of tours or travel packages, including itinerary, price, dates, and other relevant information, posted by partners for potential travelers to review.
Booking: The act of a traveler securing a spot or reservation on a group tour listed by a partner. Interactive Services: Features on the platform that allow travelers and partners to communicate, review, or engage with each other, such as messaging, reviews, and Q&A sections.
Feedback & Reviews: Written assessments or ratings provided by travelers based on their experiences with the tours and services of partners. Account: A user-specific virtual space on the platform where personal details, booking histories, reviews, and other related data are stored. Content: Any information, data, text, graphics, photos, or other materials uploaded, posted, or stored on the platform by users. Public Profile: Visible data about a user (be it a partner or traveler) that others can view, including but not limited to username, photo, reviews, and listings (for partners). User: Any individual who accesses and interacts with the CollabJourneys Platform, encompassing both Travelers who are seeking group tours and Partners who list and organize such tours. Users may engage with the platform's features, content, and services, and they are bound by the platform's terms and policies.

3.Platform's Role:
CollabJourneys serves as a facilitator, bridging the gap between travelers and partners. While we provide a platform for discovery and connection, we do not play a part in the creation, pricing, or actual delivery of the tours. Consequently, CollabJourneys cannot be held liable for the quality of services rendered by the partners. Furthermore, we bear no responsibility for cancellations, postponements, or any changes in tour conditions or itineraries due to partners' actions or force majeure events. Users engage with partners at their own risk and are encouraged to conduct thorough research before committing to any tour. 4.Registration and Account Security:
Account Creation: Users are required to create an account to access certain features of CollabJourneys. This involves providing certain personal details, which must be accurate and up-to-date.
Password Confidentiality: Users are responsible for maintaining the confidentiality of their account password and are advised to choose a strong, unique password. Sharing account credentials with third parties is strongly discouraged.
Security Updates: It's essential for users to periodically review and enhance their account's security settings, especially after any suspicious activity.
Multiple Accounts: Unless explicitly permitted, users are not allowed to maintain more than one active account on the platform. Any duplicate accounts may be suspended.
Account Responsibility: Users are solely responsible for all activities that occur under their account. Any unauthorized use or breach should be reported to CollabJourneys immediately.
Account Termination: CollabJourneys reserves the right to suspend or terminate accounts that violate our terms, policies, or for any other reason deemed necessary for the safety and integrity of the platform.
5. User Content and Listings:
User-Generated Content (UGC): Users have the capability to post or share content on CollabJourneys, encompassing but not confined to text, images, reviews, videos, and other types of media. Such content solely represents the viewpoint of the respective user and does not inherently align with CollabJourneys' stances.
Intellectual Property Rights Responsibility: Users are entirely accountable for any violation of intellectual property rights relating to the content they post, be it photos, videos, text, or other forms of media. CollabJourneys, functioning as an intermediary between travelers and partners, is absolved from any liability stemming from these violations. Users should ensure they have the necessary permissions or rights before posting any content.
Content Accuracy: Partners must guarantee that their listings are precise, unambiguous, and truthful. Uploading misleading or misrepresented details violates these terms and can lead to the deletion of the content or potential suspension of the partner's account.
Content Moderation: CollabJourneys possesses the discretion to monitor, review, or delete user content, but it isn't mandated to do so. Grounds for content removal include its illicit nature, potential to offend, misleading attributes, or breach of intellectual property rights.
Third-party Links Prohibition: Users are strictly forbidden from embedding links to third-party websites within their content or listings. CollabJourneys is exempt from any liability relating to the substance or authenticity of these external sites. Infringing this rule might result in the content's deletion or account suspension.
Reporting Inconsistencies: Users are encouraged to report content that seems to contravene these terms. Upon receiving such reports, CollabJourneys will investigate the issue and take the necessary actions, which might involve deleting the content, issuing warnings to the user, or even suspending/terminating their account.
Liability Limitation: CollabJourneys is not responsible for any content or its veracity. Users posting content thereby indemnify CollabJourneys against any disputes or claims related to their posted content.

6. Conduct & Listings:
Users are expected to act respectfully and honestly. Misrepresentation, spamming, or any malicious activities can result in account suspension.

7. Transactions and Financial Responsibilities:
Initial Transactions: All primary transactions occur between the traveler and CollabJourneys. Once a transaction is confirmed, the platform will then forward the due payment to the respective partner.

Limitation of Financial Responsibility: Following the successful transfer of funds to the partner, CollabJourneys holds no further responsibility regarding the partner's utilization of those funds. Our financial accountability extends solely to the agency fee retained by us.

Dispute Handling: While CollabJourneys is not directly responsible for disputes arising between travelers and partners, we commit to assisting both parties in reaching an amicable resolution when feasible. However, any financial discrepancies or issues between the traveler and partner post-payment should be addressed directly between the two entities.
Agency Fee: Our platform deducts an agency fee from each transaction. This fee helps maintain and improve our services, ensuring a seamless and efficient experience for all users. This fee is non-refundable and stands distinct from any payment made to partners.

8. Reviews and Feedback:
After a journey, travelers can provide feedback. Honest reviews help our community make informed decisions. Malicious or false reviews are not tolerated.

9. Limitation of Liability & Disclaimer:
While we strive for excellence, CollabJourneys is not liable for inaccuracies, tour changes, or any unexpected occurrences linked to tours.

10. Termination and Account Suspension:
CollabJourneys retains the right to suspend or terminate accounts for breaches of our terms. Data Protection and Privacy:
Commitment to Privacy: At CollabJourneys, we prioritize the protection of your personal data. We have implemented robust measures to store your information securely.
Data Transfer to Third Parties: Your data will be shared with third parties solely when it is essential for the organization of a tour or facilitating any other paid service you've availed. We ensure that these third parties respect and uphold the same commitment to your privacy as we do.
No Selling of Data: We guarantee that your personal information will never be sold or traded to external entities for their marketing or any unrelated purposes.
Compliance: CollabJourneys strictly adheres to GDPR and other international data protection regulations, ensuring that your rights are always respected and safeguarded.
Resolution of Disputes: Should disputes arise, we encourage open dialogue between parties. If unresolved, CollabJourneys can assist, but is not obligated to act as an arbitrator.

13. Governing Law:
This agreement is governed by the applicable international laws in the field of tourism, as well as the local laws of the State of Israel.

14. Third-Party Links:
Our platform might contain links to third-party sites. We're not responsible for their content or their privacy practices.
15. Modifications to the Agreement: As our platform evolves, we might update these terms. Users will be notified of significant changes.

16. Miscellaneous Provisions: Certain regions might have additional provisions based on local laws or unique platform features.
17. Contact Information: For any queries, feedback, or concerns, reach out to us https://collabjourneys.com/contact