Chat and Feedback Use Rules
1. Introduction: CollabJourneys is dedicated to fostering positive interactions between travelers and partners on our platform. To ensure a respectful and constructive environment, we have established these Chat and Feedback Use Rules. These guidelines are designed to promote effective communication and facilitate valuable feedback.

2. Respectful Communication:
2.1. All users, including travelers and partners, are expected to engage in conversations with respect and professionalism.
2.2. Avoid offensive language, personal attacks, or discriminatory remarks when communicating with other users.

3. Relevant and Constructive Content:
3.1. Conversations within the chat feature should be relevant to the group tours, bookings, and travel-related topics.
3.2. Partners should provide accurate and helpful information to travelers' inquiries, maintaining a focus on addressing their questions and concerns.
3.3. Travelers are encouraged to ask questions and seek clarifications in a constructive manner.

4. Prohibition of Spam and Self-Promotion:
4.1. Users are prohibited from using the chat feature for spamming or excessive self-promotion of their own services or products.
4.2. Partners should refrain from sending unsolicited promotional messages to travelers. Any promotional information should be relevant to the context of the conversation.

5. Contact Details and Payment:
5.1. Users are strictly prohibited from sharing any personal contact details, including email addresses, phone numbers, or social media profiles, until full payment for a group tour is made.
5.2. Violation of this rule will result in the immediate blocking of the user's account without the possibility of unblocking.

6. Feedback:
6.1. Travelers are encouraged to provide honest and constructive feedback after participating in a group tour.
6.2. Feedback should be focused on the actual tour experience, including activities, services, accommodations, and other relevant aspects.
6.3. Partners are expected to use feedback as an opportunity for improvement and to enhance the quality of their offerings.

7. Prohibited Content:
7.1. Users must not share content that is illegal, harmful, offensive, or discriminatory in any way.
7.2. Content that infringes on intellectual property rights or violates privacy is strictly prohibited.

8. Reporting Inappropriate Behavior:
8.1. If a user encounters inappropriate behavior, spam, or content that violates these rules, they should report it to CollabJourneys' customer support.
8.2. CollabJourneys will investigate reported issues and take appropriate action as necessary.

9. Compliance and Consequences:
9.1. Users found to be in violation of these Chat and Feedback Use Rules may face actions such as chat restrictions, account suspension, or termination, based on the severity and frequency of the violations.

10. Data Privacy:
10.1. Users are reminded to respect each other's privacy and not share personal information in public chats.
10.2. CollabJourneys will not be responsible for any personal information shared in public chats.

11. Changes to Rules:
11.1. CollabJourneys reserves the right to modify or update these Chat and Feedback Use Rules at any time.
11.2. Users will be notified of significant changes to the rules, and the updated version will be made available on the CollabJourneys platform.

By using the chat and feedback features on CollabJourneys, users acknowledge their understanding of and agreement with the Chat and Feedback Use Rules outlined above. These rules aim to create a positive and respectful community for communication and feedback exchange. Violation of the contact details sharing rule will result in strict account actions.