1. Introduction:
CollabJourneys values the quality and accuracy of the offers posted by partners on our platform. This document outlines the guidelines and rules that partners must adhere to when creating and submitting offers for group tours. These rules are designed to ensure transparency, fairness, and an excellent user experience for all travelers.
2. Accurate and Detailed Information:
2.1. Partners must provide accurate and comprehensive information about the group tour being offered. This includes but is not limited to the itinerary, activities, destinations, inclusions, exclusions, accommodation details, transportation, and any additional costs.
2.2. The information provided should be free from misleading or deceptive content. Any exaggerations, false claims, or inaccuracies are strictly prohibited.
3. Clear Pricing:
3.1. The price of the group tour must be clearly stated and inclusive of all applicable taxes, fees, and charges. Hidden or undisclosed costs are not permitted.
3.2. Any optional add-ons or upgrades should be clearly labeled and priced separately from the base offer.
4. Availability and Booking Conditions:
4.1. Partners must accurately represent the availability of the group tour. If a tour is no longer available or has limited availability, this information must be promptly updated on the platform.
4.2. Booking conditions, such as minimum group size, booking deadlines, and any specific requirements, must be clearly communicated to travelers.
5. Visual Content:
5.1. Partners are encouraged to provide high-quality images and videos that accurately represent the group tour experience. These visual assets should reflect the actual tour and destinations.
5.2. Images and videos must be original or legally obtained, and they should not infringe on any intellectual property rights.
6. Compliance with Laws and Regulations:
6.1. Partners must ensure that the group tours they offer comply with all relevant laws, regulations, and safety standards in the regions where the tours are conducted.
6.2. Partners are responsible for obtaining any necessary licenses, permits, or certifications required for the operation of the group tours.
7. Prohibited Content:
7.1. Partners are not allowed to post offers that promote illegal, harmful, or offensive activities, substances, or materials.
7.2. Any content that discriminates against or harasses individuals or groups based on factors such as race, ethnicity, gender, religion, or sexual orientation is strictly prohibited.
8. Timely Responses:
8.1. Partners are expected to respond to traveler inquiries and booking requests promptly and professionally.
9. Cancellation and Refund Policies:
9.1. Partners must clearly outline their cancellation and refund policies for each group tour offer. These policies should specify the cancellation period, penalties, and the refund process.
10. Intellectual Property:
10.1. Partners retain the rights to their original content, such as images, videos, and written descriptions, but grant CollabJourneys the right to display and use this content for promotional purposes related to the platform.
11. Changes to Offers:
11.1. Partners should promptly update their offers on the platform if there are any changes to the tour details, availability, pricing, or other relevant information.
12. Compliance and Consequences:
12.1. Partners found to be in violation of these offer posting rules may face actions such as content removal, account suspension, or termination, based on the severity and frequency of the violations.
By posting offers on the CollabJourneys platform, partners acknowledge their understanding of and agreement with the Offer Posting Rules outlined above. These rules are in place to ensure a transparent and trustworthy marketplace for travelers seeking collaborative journey experiences.